“In life one could get along very well without ideas, if one had only social instinct.”—Henry Adams.
A pretty face, a gorgeous smile can go places. My step-mother, who was a clerk at a credit union, watched a good number of managers go through the revolving door, each one younger and more suave.
“They are all very sweet, but know nothing about management. And the next thing you know they are promoted.”
During a recent visit to the bank, the manager asked if he had satisfied my needs after refusing to endorse a transfer that I had made. I said no, and asked if he had just recited a line from his rule book. He looked apologetic enough but explained that his hands were tied.
“I’m sure they are,” I sympathized.
